The key element in ensuring the safety and well being of our guests is the staff. EJGA’s reputation is such that we are, to a large extent, able to pick and choose our employees from a large number of applicants. Our final selection is based on their qualifications, enthusiasm, experience in the field and personality. We insist on police checks against the Ofsted files for all employees who work with children. Further safeguards include meticulous following-up of references. Nobody works for EJGA without passing through a stringent interview and selection process, yet even then they must complete an induction programme, satisfactory completion of which is a condition of employment. Even when they have passed all the employment checks or system of assessments, appraisals and retraining is designed to keep their standards continuously high. Golf instructors & activity instructors have to hold recognised qualifications from the relevant national governing bodies such as the PGA professionals, British Canoe Union or Mountain Leader Board. To monitor our provision for the safety of your child we undergo inspections from organisations – such as OFSTED and The British Activity Holiday Association (BAHA) – which have strict criteria, all of which we have consistantly passed since our registration. We adhere to the working practices outlined in the BAHA manual and those of other national governing bodies. The British Activity Holiday helpline is on 01932 252994. Furthermore we have our own code of practice which covers where and how the activities are run within each centre and tailors the national standards to our own specific activity centres. Or code of practice also looks at the ways in which we look after the children outside of activity time on a pastoral basis ensuring that the children are well cared for 24 hours a day. Each of our activity centres has a copy of our code of practice, a BAHA manual and their own risk assessment file all of which are available to view by members of the public upon request.